How to order?

  • Select the correct size of the item(s) (if applicable).
  • Make sure to correctly indicate the amount of the item(s) you want.
  • Click “Add to Cart”.
  • Choose all the products you want to buy and you will see that they will be added to your shopping cart accordingly.
  • Click on your cart.
  • Verify that the items there are those that you wish to purchase.
  • Click “Finish Order”.
  • Enter your user information. In the case of it being your first shop, you must enter your billing information and agree to the terms and conditions of the service.
  • Check that the shipping address is correct and click “Next”.
  • This will take you to the “Method of Shipping” page.
  • Click “Next”. This will take you to the “Confirm Order” page.
  • Confirm that your order is correct and click “Confirm Order”.
  • You will receive an email confirming that your order has been successful.

How long does delivery take?

Packages are generally sent within 72 hours of making your order within national territory (weekends and bank holidays not included), and 5 to 7 working days for international deliveries.

Can I follow my order?

Yes, when your order has been confirmed, you will receive an email which gives you the option to check the status of your order.

What happens if there is no one to receive the package when it arrives?

The courier delivering the order to the address indicated will call the phone number indicated at the time of order.

What should I do if my order doesn’t arrive?

You can send an email to the following address: botigamadrigal@villarrealcf.esor you can call us on: (+34) 964524921 and inquire about the status of your order.

What payment methods does the Villarreal CF Online Shop accept?

You can pay with Visa or Master Card. You can also pay for your purchases with cash upon delivery.

How does the ‘size system’ work on the Online Shop?

When selecting the size of the product that you wish to buy you will find two different formats. When you click on “size” the pull-down menu will contain numbers which refer to children’s sizes with each number corresponding to the age, for example size 8 if for children of 8 years, size 10 for children of 10 years etc. If the size is written in letters they refer to adult sizes, XS being the smallest and XXL the biggest. The pull-down menu shows the sizes available for that product at the time of order. Regarding the official shirts of the season, both the Home and Away Shirts are only sold from sizes S to XXL. For children, the shirt, shorts and socks are available in Minikits, sold together and inseparable, available from sizes 1 to 14.